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Every associate is important because we are only as good as our employees; they are our most valuable asset. James River Air Conditioning’s reputation for excellence is directly attributed to the dedication, hard work, and professionalism of our associates. Our employees’ success in their job is as important to us as it is to them. 

WHY CHOOSE JAMES RIVER?

Afzal
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"Very professional. The technician was very knowledgeable and performed the service promptly and satisfactorily. Will highly recommend without any reservation."
Heidi
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"Top notch service on my AC unit. They came within 24 hours of my call and the service technician was polite, professional, and knowledgeable. He fixed the problem and now the AC is working and ready for the hot and humid weather. Thanks James River Air!
Norwood
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"Technician arrived in a timely manner. Very knowledgeable. Very courteous. Gave an honest appraisal of pro's and con's of making repairs to or replacing unit. Appreciated honesty. Have been doing business with this company for 30 years."
Mike
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"Great communication ahead of the appointment. The technician Mike arrived on time and was knowledgeable. Definitely recommend James River Air."
Nora
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"Ben is a great technician with excellent customer service skills. He was in and out pretty quickly, remained professional throughout, and went above and beyond to provide the best service. I'm very happy with today's experience and would recommend James River Air be used by anyone looking for great people and services!"
Ransford
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"Our HVAC service professional, Zachary, was the consummate professional who took a few minutes to listen to what we thought the problem was, analyzed and trouble shoot the problem, fixed the system in half house or less, then ran units and made sure they were fixed & operational. This is how service should be. Great job Zachary! And thanks."
Larry
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"On time. A big smile/friendly. Very professional and courteous. Quality work."
Ralph
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"James River performed annual maintenance on my dual HVAC units. Scheduling was easy, and the technician arrived on time. The work was done promptly, and I received advice and answers to my questions. I've used their services for many years, and have always been satisfied."
John
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"Been using them for years for all manner of home repairs, and they are always professional and competent."
James
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"Excellent service all the ways around. The technician was prompt and efficient and went beyond the call when a wasp next was discovered. Highly recommended for both this AC call as well as other HVAC installations and plumbing repairs they've helped with."
Raleigh
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"Brad was super friendly, polite, professional service tech that answered all of my questions, performed service in a timely manner and even did a minor repair for me on something unrelated to my HVAC units. Flawless transaction. Thank you JRAC!"
John Doe
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"Our experience is that the James River Air Conditioning Company and Electrical guys are efficient, honest in their diagnoses, very professional, and seem to take pride in their trade/skills as well as in the representation of the company for which they work. This speaks much about JRAC! We highly recommend them for your HVAC/Electrical needs."
Morris
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"We received excellent service from James River. Our tech, Brad, does detailed work and is responsive to any and all inquires. An excellent job of explaining what's going on and what alternatives are available. Excellent work. I would definitely recommend James River to friends and family."
Roger
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"James River Air did such an outstanding job. They replaced my downstairs heat pump, air handler, coolant loop, heat pack, installed iWave, and a new thermostat in right around 4 hours. The technician was so knowledgeable, helpful, and professional. I am definitely going to use them to replace my upstairs unit next!"
Joyce
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"I have been depending upon James River for installations and maintenance for my heat pumps and other plumbing projects for well over 20 years. Their service is excellent; their representatives are all professional and their assessments and repairs are timely, accurate, and reasonable."
David
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"The representative Zack did a phenomenal job, was very professional, and completed the job in a very timely fashion. I enjoyed talking with Zack about the HVAC system who took the time to explain the process. I would highly recommend James River as they always offer great service and take customer service as a priority."
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