Overview:

Work in a dynamic call center with state-of-the-art systems. Exceptional pay and incentive programs are provided. Join a fun team that cares about you. If you are motivated and enjoy a fast – paced environment, join us!

Duties include but are not limited to:

• Answer phone calls.
• Input technical service calls and confirm client details
• Generate sales leads and service opportunities
• Elevate and handle customers
• Provide appropriate solutions as needed
• Build trust and great client relationships
• Other duties as assigned

Qualifications and Requirements:

• High school diploma or equivalent preferred
• Customer support experience
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices

Schedule:

• Weekday
• Occasional Weekends

Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk, sit, and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds, and on rare occasions, move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Don’t let this opportunity pass you by! If you are looking for an opportunity for growth and advancement James River Air is the place for you! Think you have what it takes to showcase your talent in this industry? Apply today!