Archive for VA

IT Help Desk Specialist

IT Help Desk Specialist

The IT Help Desk Specialist will be responsible for providing technical assistance related to applications, hardware, cellular telephone, tablet and network-related issues. Candidates should have advanced-level knowledge of Microsoft Office 2013, Windows 7 and 10, and document management systems.

 

Responsibilities

  • Provides principle telephone and remote assistance for users on all applications, hardware, cellular telephone, tablet and network-related issues
  • Provides principal support for the  telecommunications system, including instruction in phone use and dialing, maintenance of voicemail passwords and configuring conference calls
  • Provides 1st level Network/Server administration, including but not limited to Outlook account management, Active Directory administration (adding and removing user from groups and troubleshooting issues with Active Directory accounts) and shared drive administration (creating shared drives, modifying security levels, etc.)
  • Equipment deployment and set up for employees both in the office and the field.
  • Has a strong ability to effectively troubleshoot mobile devices including but not limited to Android, iPhone, and iPad

Qualifications

  • One to three years of experience supporting the latest version of the Microsoft Office application suite
  • One to three years of experience in a technical environment.
  • Help Desk Analyst certification a plus

Desired Skills & Experience:

  • Doesn’t avoid a challenge and is willing to step up to opportunity
  • Attention to detail is a MUST
  • Show us you can work/play well with others in and outside the team
  • Demonstrate a willingness to improve yourself and grow with the organization
  • Experience with various Antivirus software packages and remote access solutions
  • Microsoft Active Directory administration
  • Understand support tools, techniques, and how technology is used to provide IT services
  • Internet-related technologies, including – Registrars, SSL and hosting providers
  • Be driven to develop a solid “knowledge base” of best practices, problem resolutions for each of the above mentioned technologies

All employees must be able to pass our background check, drug-screen, and MVR driving record check.

Residential HVAC Service Technician

James River Air Conditioning, Richmond, VA

Be a part of a team that provides world-class service with all the warmth, spirit and conviction of a locally owned and operated business! Whether you have years of experience or just graduating, we offer a range of opportunities for you to be successful.

At James River Air Conditioning, Every member of our team is important! Working as a team, our associates strive to surpass our customers’ expectations. Our success depends on delighting our customers and James River Air Conditioning associates stop at nothing to make this happen.

By combining the energy, knowledge, and skills of a top notch team, James River Air Conditioning continues to be the market leader providing superior service. This success can be directly attributed to the dedication, hard work, and professionalism of our associates. We offer an excellent salary and benefits package above the marketplace average to create or continue your career.

Come join us today!

As a member of our team, you will diagnose and troubleshoot HVAC/R equipment, indoor comfort, energy efficiency, and other related issues. You will offer our customers service solutions with a focus on our vision of delighting our customers. Other duties include, but are not limited to, performing maintenance on residential equipment, servicing and/or cleaning IAQ products/equipment on all residential job sites; and minor field fabrication including brazing, soldering, and welding.

Requirements:

  • Three (3) or more years of HVAC installation, maintenance, or service experience or the educational equivalent
  • Effective and efficient communication skills, both written and verbal
  • EPA certified
  • Strong attention to detail and ability to quickly troubleshoot service issues
  • Understanding and commitment to a safe working environment
  • Ability to follow controls/wiring schematic
  • NATE certification a plus

The qualified candidate must have a high school diploma or equivalent, excellent communication skills, and basic diagnostic skills. Also required is the ability to perform equipment service and maintenance and to follow controls/wiring diagrams and schematics. Customer satisfaction is a priority and technicians must be willing to work overtime, night, and weekend hours as needed.

All employees must be able to pass our background check, drug-screen, and MVR driving record check.

We offer total compensation packages that enable our associates to lead prosperous lives at work and at home. We offer innovative benefits designed for individuals and families that are focused on health and wellness, financial security and work-life balance.

Equal Employment Opportunity In order to provide employment and advancement opportunities to all individuals, employment decisions at JRAC will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law