Archive for Our Team – Page 3

James River Air / Children’s Museum – 529 Promotion

This promotion has ended, but thanks to everyone that participated!



















Last year, one of our clients was the lucky winner of the CMoR contest!   They gave the college tuition plan to their nephew, who is pictured below, smiling, after just being told that he would not have to worry about the financing of his college tuition.















Click here to see our commercial on YouTube and click here to request an in-home or online quote!


James River at the 2014 VCU Energy & Sustainability Conference

Mitch and Caroline from our commercial department were pleased to be able to participate in the 2014 VCU Energy & Sustainability Conference.

Send us an e-mail if you’d like to learn more about how we can help your business save energy or click here to read about the event itself!


Women’s Seminar – Thursday, January 16, 2014 – 6:00 PM

photo 2-2.JPG











Thanks to everyone who attended our seminar on January 16, 2014.

We’ll update this page next time we schedule a seminar.  Thank you.

Nutzy’s Rotary Funn Run – Dec. 7th, 2013

Register Now for the 2013 Nutzy’s Rotary Funn Run!


James River Air is proud to be a key sponsor for the 2013 Nutzy’s Rotary Funn Run.  The event benefits area YMCAs and the United Methodist Family Services.

This year, the run will take place on December 7th at 8:00 AM.  It starts and ends on Hermitage Road just behind The Diamond.  There are 4 waves, with the fastest runners going first.  The last wave is a Stroller Division; strollers are encouraged for this part of the race!

About the YMCA and UMFS

Both beneficiary organizations do great work in our community!

UMFS:  For 112 years UMFS has been helping children and families in Virginia find hope. Through their treatment foster care program, foster parents and children find one another and often go on to become adoptive families. Through their residential treatment programs at the Child & Family Healing Center and Leland House, girls and boys overcome trauma and heal. Through Charterhouse School, students with special needs and autism find help and success. And through Project LIFE, teens aging out of foster care in Virginia find new skills and a voice. Through all of their services children and families find hope.

YMCA:  The YMCA of Greater Richmond is a resource within your community of men, women and children committed to bringing about lasting personal and social change. With a focus on nurturing the potential of every child and teen, improving the nation’s health and well-being and providing opportunities to give back and support neighbors, the Y enables youth, adults, families and communities to be healthy, confident, connected and secure

Click here to open the Funn Run website, where you can register or donate!



Women’s Job Seminar – Tuesday, November 19th, 2013

photo 2-2.JPG











If you are a woman who:

– Is working in a technical trade.
– Likes problem solving.
– Likes working with people
– Is looking for better pay and more freedom

You need to come to the Women’s Job Seminar at James River Air Conditioning this Tuesday!

Learn about a career as a service technician in the heating and cooling industry and about James River Air’s training program.

Fill out the form below to sign up to attend!


5:30-6:00 – Registration/refreshments in rear
6:00-6:30 – Presentation
6:30-6:45 – Questions
6:45 -7:15 – Interested candidates take surveys

Please Consider Before Applying

1. Do you have any technical training?
2. Are you comfortable crawling under houses and with small confined spaces?
3. Do you own your own hand tools?
4. Have you performed any repair or service work of any kind in any industry?
5. Are you comfortable working on ladders and in attics?

If you answered NO to 2 or more questions please understand this opportunity may not be right for you.


Seminar Registration - Thursday, January 16th 6:00-7:30pm



Hugh Joyce: Energy Crusader

Hugh Joyce, President of James River Air, is featured in today’s issue of the Richmond Times Dispatch.  Click here to read the article!


James River Air – Trust

Here’s our new commercial which will air starting tomorrow.  In it, James River Air president Hugh Joyce highlights all the different services we offer (plumbing, electrical, heating, cooling).


James River Air on NBC 12’s “More Bang for Your Buck”

James River Air Commercial Energy Manager, Mitch Mitchell, was recently featured on NBC 12’s “More Bang for Your Buck” segment.

Mitchell is interviewed by NBC 12 Consumer Reporter Jennifer Warnick.  He describes the process of evaluating and upgrading the lighting system for Commonwealth/Martin Printing.  The new system cut light wattage usage 50%, earning them a tax deduction that nearly paid for the new equipment.
The story aired last week on WWBT NBC 12.

If you’re interested in finding out how your organization can take advantage of energy-saving upgrades and tax incentives, contact Mitch at – Richmond, VA News

Complimentary Letter for Brett Dawson

This week, our president, Hugh Joyce, received a very nice letter from one of our clients.  It’s our goal to make every client glad they called us, and we’re always glad to hear when we’ve succeeded!  We’re very lucky to have Brett on our team!

Dear Mr. Joyce,
I write to commend one of your Residential Field Supervisors, Brett Dawson, who was recently involved in resolving a complex issue that my system experienced.  Brett, who prides himself as not being “a part changer”, was analytical in his approach and in consultation with the manufacturer (Nordyne) identified the root cause.
Error messages displayed by the controller of my system (Westinghouse iQDrive Split System Heat Pump) were misleading and led to inappropriate actions (i.e., replace the fan motor, replace the circuit board), none of which solved the problem.  The unobvious issue was a temperature sensor that had become dislodged from the coil, thereby providing erroneous input to the controller.  This was identified by Brett after diligent investigation, apparently without much assistance provided by Nordyne.  It is quite surprising that a more specific error message was not provided to the controller to resolve this problem more directly.
Brett was thoroughly professional in performing his work, and saw to it that I was provided a temporary window-mounted air conditioning unit until the repair was complete.  He also gave feedback to Nordyne about the issue, which may result in its inclusion in a service bulletin to help others troubleshoot equipment having the same problem.
When Brett discovered that the requirement replacement temperature sensor part was locally unavailable, he ordered the part by overnight delivery from South Carolina (the location of the nearest inventory) and provided feedback to your firm’s part supplier to either encourage a greater inventory of parts locally or to your firm to stock spare parts to accelerate future repairs.
My purpose in writing this letter is not to describe the details of the repair but to convey my gratitude for the professionalism of your service technician and his diligence in solving this problem.  I experienced the value of a warranty and maintenance agreement with your firm, as I was not charged either for the multiple service visits, the expedited shipment of the replacement part or the loaned air conditioning unit.  I particularly want to bring to your attention the talents, attitude, patience and pride of work demonstrated by Brett, who distinguished himself as well as your firm in resolving this issue and earned my gratitude for his efforts.
Dawson, Brett
Brett Dawson, James River Air Conditioning

James River Air – Habitat for Humanity Installation

Here’s a couple pictures from a Habitat for Humanity house we are doing in Richmond’s on German School Road.  This is a ducted heat pump system.  We’re happy to be Habitat for Humanity’s partner on all their houses for our area!


photo 1 photo 2