Archive for Comfort & Safety – Page 2

Comfort & Safety 2013

As you may have heard, this year James River Air ran our Comfort & Safety promotion where we accepted third-party nominations for area people in need of heating, cooling, plumbing, or electrical help.

Although we stopped accepting applications on December 24, 2013, we are still continuing to go through all those that we received and are helping as many people as we can.  We’ll post some examples of some of the people we’ve been able to help over the coming weeks; here’s the first one we have.

We received the following request:  “I am requesting help for one of the kindest souls I know. This lady gives of herself 150% so there is nothing left for her self. She really deserves to have someone in her corner for a change. This is why I am asking from the bottom of my heart to help this heavenly soul to repair her heat exchanger. She paid another company $89 just to tell her that when they switched the unit on, flames rolled out of the top causing the rollout switch to shut off. He quoted her a cost that was too expensive for her to pay. The part may have been covered but the labor is not at all affordable. (Regina is responsible for the maintenance and upkeep of house). In her time of need there is no one there to help her as she is always there for everyone down to her last dime. On cold days she has electric heaters in two of three bedrooms ( the doors have to be closed to remove the chill) . She has tried to use the fireplace to heat the living room but the cost of firewood and logs outweigh the amount of heat given out. She has no other choice but to turn to an unsafe option of using oven to remove chill from the remainder of the house, still leaving one bedroom freezing. She can’t afford any more heaters or comforters at this time. Also she is still recovering from the cost of of replacing a sewer system ($3000) and is still having plumbing issues… [she] gives so much of her time and energy to others I really hope this requests warms James River Heating and Air Conditioning to choose [her] as a recipient of your services.”

We were able to replace the heat exchanger, draft inducer, and thermostat. She is back up and running now! Here are some pictures from the job, including the heat exchanger with the huge hole in it!




Maintenance Inspections & Home Safety

It’s that time of year again to get your heating system checked.  Please remember, this isn’t just about keeping your system running efficiently… it’s about safety, too!  If you have a gas or oil heating system, it’s especially important to have it checked out.  Mark, one of our residential service techs, noticed this rotted flue pipe during an air conditioning inspection.  Luckily he was able to replace it before the owner used their heating system; it would have poured carbon monoxide into their home!

Call or e-mail us today to schedule your inspection!


Mark with Rotted Flue Pipe


Concerns about Mold? Here’s a Good Article from ACCA

We often get questions / concerns about moldy ductwork / systems.

Here’s a great article from ACCA (Air Conditioning Contractors of America) of which James River Air is a member.  It talks about how to minimize mold growth and what to do if you suspect you have a mold issue.

If you have concerns about mold in your home or business, please call or e-mail us!

Comfort & Safety Interview – NBC12

James River Air President and owner Hugh Joyce was interviewed by NBC 12 news reporter Jennifer Warnick concerning the recent campaign we ran offering to “help as many people as we can”.
James River asked people to tell the story of someone who could not afford to fix a heating, electrical or plumbing problem.
See link below for pictures with one of the people helped, Timothy Woodson.   James River Air installed a new heat pump at no charge for Woodson and his wife.  They had been without heat for 3 years.

James River Air at NBC “Call 12”

Yesterday, February 4, 2013, James River Air hosted NBC 12’s consumer call in.
Homeowners kept James River’s people busy on the phones answering questions about heating, electrical, and plumbing problems.
The special Call 12 provided an encore for James River Air “Comfort & Safety” campaign which asked people to tell the story of someone who could not afford to fix a home services problem. James River has been offering no-cost or low-cost repairs for as many needy families as they can.


WRIC Feature: “James River Air Conditioning is Positively Richmond”

James River Air’s Comfort & Safety Program was featured recently on WRIC Channel 8’s 5:00 news broadcast.  See video below for the story of one of the beneficiaries of this program.

Click Here To See Video


James River Air – Comfort & Safety Promotion 2012

James River Air wants everyone to be safe and comfortable in their home this season.

If you know someone who cannot afford to fix a heating, electrical or plumbing problem — James River Air would like to lend a hand.
Fill out the form here and tell us their story. 
We’ll work to fix systems for as many deserving families as we can.
Help us make a difference here at home this winter.
Comfort & Safety is one thing we can all share.
Please submit your story by December 28, 2012.  Please note we can only help folks in our Richmond Tri-city area.