Comfort & Safety Story – Mrs. Harris

Here’s an especially touching story from our Comfort and Safety program.

Mark, one of our residential service technicians, went out on a service call for Mrs. Harris, who has ALS.  He found that her system needed to be replaced and it was going to cost more than she could afford.  Mark offered to do the labor for free if James River Air would donate the equipment.  Carrier gave James River a discount on the equipment, and James River in turn donated the equipment and materials.

Mrs. Harris and her family were very appreciative.  They set up an umbrella for him so he wouldn’t be so hot outside.  The daughters also made him fried chicken and a cake!

Mark deserves a big thank you; this was a really kind gesture on his part!  It is nice to know that Mrs. Harris will be comfortable now thanks to Mark and James River Air.