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FAQs

Table of Contents

  1. What should I look for when choosing a contractor?
  2. What is the average life expectancy of equipment?
  3. Why should I invest in a preventive maintenance agreement?
  4. Should I repair or replace my equipment?
  5. How can I improve the air quality in my home?
  6. What do ratings like "SEER" and "HSPF" mean?
  7. What is Energy Star?
  8. With energy costs rising, how can I help reduce energy costs during the Winter?
  9. Should I be worried about carbon monoxide in my house?

 

What should I look for when choosing a contractor?

How long have they been in business? James River Air Conditioning was founded in 1967. Since that time, James River has grown to become one of the premiere heating, air conditioning, electrical, and plumbing contractors in the Richmond, Virginia area.

Does the company employ certified factory-trained technicians? James River Air Conditioning has over 150 employees. Over 70% of our residential service technicians are NATE certified. James River places great emphasis on training and ongoing certification. We hold an annual "training day" and have an onsite computer simulation lab. We use state-of-the-art tools and diagnostic equipment. Our fleet of over 80 computer-dispatched trucks helps us provide you with professional, timely service.

Are they bonded and insured? James River Air Conditioning's technicians are fully bonded, insured, and covered by Workman's Compensation.

Do they represent several reputable manufacturers? James River Air offers the most reliable products of the major manufacturers to provide you with